MuscleTiger™ Support

Q: How do I delete my account?

A: Open the Profile tab, go to Settings and choose “Delete my profile”. Your account and all data stored on our servers will be permanently deleted. This cannot be undone.

Q: I forgot my password. What should I do?

A: On the sign-in screen tap “Forgot password?” and enter your email. We will send you a link to reset your password.

Q: I signed in on a new phone and my data is missing. Why?

A: Make sure you are signed in with the same account you used before and that the device is connected to the internet. Your data is synced automatically after you sign in. If it is still missing after a few minutes, email us.

Q: I bought a subscription but my account was not activated. What should I do?

A: Open Settings and tap “Restore purchases”. Make sure you are signed in to the same Apple ID that was used for the purchase. If the subscription is still not active, email us and include the email address of your account.

Q: How do I cancel my subscription?

A: Open Settings and tap “Manage / Cancel subscription”, or go to iOS Settings → your name → Subscriptions → MuscleTiger and cancel there. You keep access until the end of the paid period. Deleting the app or your account does not cancel a subscription, so cancel it first.

Q: Can I get a refund?

A: Payments are processed by Apple, so refunds are handled by Apple. Visit reportaproblem.apple.com and select your purchase to request a refund.

Q: How do I connect a trainer or a friend?

A: Ask them for their unique code (it looks like MT-XXXXXX) and enter it in the app. Once connected, you can share workout programs and, if you choose, your progress.

Q: How do I connect Apple Health?

A: Tap “Connect Apple Health” in the app and allow access to the data you want to share, such as steps, sleep and heart rate. You can change these permissions at any time in iOS Settings → Health → Data Access & Devices → MuscleTiger.

Q: Which languages does the app support?

A: English, Ukrainian, German, French, Spanish, Italian, Polish, Dutch, Danish and Romanian. The app uses the language of your device when it is supported.

Q: Is MuscleTiger a medical app?

A: No. MuscleTiger provides general fitness, nutrition and sleep guidance and is not a substitute for professional medical advice. Consult a doctor before making significant changes to your training or diet.

Q: How is my data used?

A: Please read our Privacy Policy. To access, correct or delete your data, you can use the app settings or email us.